Wholesale & Retail sales !
Free shipping orders 499$ and over!
Wholesale & Retail sales !
Free shipping orders 499$ and over!
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Başlık Giriniz

Overview

Our refund and return policy takes 14 days. We are unable to offer you a full refund or exchange if it has been 14 days since your purchase.
To qualify for a return, your item must be unused and in the condition you received it. It should also be in its original packaging.
We need a receipt or proof of purchase to complete your return.


Refunds
Once your return has been received and reviewed, we will send you an email to let you know that we have received your returned item. We will also notify you if your refund has been approved or declined.
If you are approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method within a given day.


Late or incomplete refunds
If you haven't received a refund yet, double-check your bank account first.
Then contact your credit card company, it may take some time for your refund to be officially published.
Then contact your bank. There is usually some processing time before the refund is sent.
If you have not received your refund after doing all these, please contact us at info@yediplus.com


Sale items
Only regular priced items can be returned. Discounted products cannot be returned.


Swaps
We will only replace items if they are defective or damaged. If you want to replace it with the same product, send us an e-mail at info@yediplus.com.


Gifts
If the item was marked as a gift upon purchase and was shipped directly to you, you will receive a gift credit for the value of your return. A gift certificate will be sent to you when the returned item is received.
If the item wasn't marked as a gift when purchased, or if the gift giver sent the order to give it to you later, we'll send a refund to the gift giver and the gift giver learns of your return.


Transport
To return your product, you must mail your product to:

15 Temmuz mah. Prof. Dr. Mustafa Şentop cad. No 9/4 

Esenler / İstanbul / Turkey

 
You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
Depending on where you live, the delivery time for your replacement product may vary.
If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned product.


Need help?
You can contact us at info@yediplus.com for your questions about returns and refunds.